WARRANTY

Washington Home Warranty

Washington General Service Request

Any general requests during the warranty period should be submitted via email to [email protected]. Please include a detailed description and photos with all requests.

Please refer to your One Year Warranty for guidelines on home maintenance, as well as coverage details. Download a copy of the Generation Homes Northwest 1-Year Warranty and Maintenance Guide.

Washington One Year Warranty Request

Near the 11th month, compile a list of items that need repair, along with supporting pictures and email to [email protected] and our warranty department will follow up with the next steps in scheduling any repairs.

Washington Emergency Request

For Emergency service work that needs attention immediately please contact the Warranty Department via email during normal business hours Mon-Fri 9-5. 

If Generation Homes Northwest and the responsible subcontractor are not available, it is the Homeowners responsibility to contact a qualified 3rd party vendor or contractor. Warranty coverage of any 3rd party contractor work related to the emergency request will only be covered if an attempt has been made to contact both Generation Homes Northwest and the responsible subcontractor first.

WASHINGTON SUBCONTRACTORS: (IN CASE OF EMERGENCY)

  • Prairie Electric
    (360) 573-2750
  • Service First (Heating & Cooling)
    (360) 591-7274
  • N.W. Natural Gas 24 Hour Emergency Line
    (800) 882-3377
  • Homola Plumbing
    (360) 607-8576
  • Clark Public Utilities
    (360) 992-3000
  • Clark Regional Wastewater (Sewer)
    (360) 750-5876

Idaho Home Warranty

Idaho General Service Request

Any general requests during the warranty period should be submitted via email to [email protected]. Please include a detailed description and photos with all requests.

Please refer to your One Year Warranty for guidelines on home maintenance, as well as coverage details. Download a copy of the Generation Homes Northwest 1-Year Warranty and Maintenance Guide.

Idaho One Year Warranty Request

Near the 11th month, compile a list of items that need repair, along with supporting pictures and email to [email protected] and our warranty department will follow up with the next steps in scheduling any repairs.

Idaho Emergency Request

For Emergency service work that needs attention immediately please contact the Warranty Department via email during normal business hours Mon-Fri 9-5. 

If Generation Homes Northwest and the responsible subcontractor are not available, it is the Homeowners responsibility to contact a qualified 3rd party vendor or contractor. Warranty coverage of any 3rd party contractor work related to the emergency request will only be covered if an attempt has been made to contact both Generation Homes Northwest and the responsible subcontractor first.

IDAHO SUBCONTRACTORS: (IN CASE OF EMERGENCY)

  • United Electric
    (360) 984-3589
  • Sierra Air Conditioning of Idaho (Heating, Cooling, and Gas)
    (208) 221-0762
  • All Valley Plumbing
    (208) 697-0157
  • Idaho Power
    (208) 388-2323

Washington Home Warranty

Washington General Service Request

Any general requests during the warranty period should be submitted via email to [email protected]. Please include a detailed description and photos with all requests.

Please refer to your One Year Warranty for guidelines on home maintenance, as well as coverage details. Download a copy of the Generation Homes Northwest 1-Year Warranty and Maintenance Guide.

Washington One Year Warranty Request

Near the 11th month, compile a list of items that need repair, along with supporting pictures and email to [email protected] and our warranty department will follow up with the next steps in scheduling any repairs.

Washington Emergency Request

For Emergency service work that needs attention immediately please contact the Warranty Department via email during normal business hours Mon-Fri 9-5. 

If Generation Homes Northwest and the responsible subcontractor are not available, it is the Homeowners responsibility to contact a qualified 3rd party vendor or contractor. Warranty coverage of any 3rd party contractor work related to the emergency request will only be covered if an attempt has been made to contact both Generation Homes Northwest and the responsible subcontractor first.

WASHINGTON SUBCONTRACTORS: (IN CASE OF EMERGENCY)

  • Prairie Electric
    (360) 573-2750
  • Service First (Heating & Cooling)
    (360) 591-7274
  • N.W. Natural Gas 24 Hour Emergency Line
    (800) 882-3377
  • Homola Plumbing
    (360) 607-8576
  • Clark Public Utilities
    (360) 992-3000
  • Clark Regional Wastewater (Sewer)
    (360) 750-5876

Idaho Home Warranty

Idaho General Service Request

Any general requests during the warranty period should be submitted via email to [email protected]. Please include a detailed description and photos with all requests.

Please refer to your One Year Warranty for guidelines on home maintenance, as well as coverage details. Download a copy of the Generation Homes Northwest 1-Year Warranty and Maintenance Guide.

Idaho One Year Warranty Request

Near the 11th month, compile a list of items that need repair, along with supporting pictures and email to [email protected] and our warranty department will follow up with the next steps in scheduling any repairs.

Idaho Emergency Request

For Emergency service work that needs attention immediately please contact the Warranty Department via email during normal business hours Mon-Fri 9-5. 

If Generation Homes Northwest and the responsible subcontractor are not available, it is the Homeowners responsibility to contact a qualified 3rd party vendor or contractor. Warranty coverage of any 3rd party contractor work related to the emergency request will only be covered if an attempt has been made to contact both Generation Homes Northwest and the responsible subcontractor first.

IDAHO SUBCONTRACTORS: (IN CASE OF EMERGENCY)

  • United Electric
    (360) 984-3589
  • Sierra Air Conditioning of Idaho (Heating, Cooling, and Gas)
    (208) 221-0762
  • All Valley Plumbing
    (208) 697-0157
  • Idaho Power
    (208) 388-2323

CONTACT WASHINGTON